> For the complete documentation index, see [llms.txt](https://docs.bixgrow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bixgrow.com/affiliate-portal/custom-domain.md).

# Custom Domain

Let's create a Custom Domain with us!

By default, your affiliate portal exists on our subdomain (e.g. *yourdomain.bixgrow\.com*). Our **PRO** plan allows you to use a **Custom Domain** instead (e.g. *affiliate.yourdomain.com*) so that you're not only able to remove “bixgrow\.com” from the URL and completely white-label **BixGrow**, but also display your affiliate portal in a more personalized and branded way.

<figure><img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/uNYG2xpF7snpc0LybpFl/Custom%20Domain%20For%20PRO%20Users.png" alt=""><figcaption></figcaption></figure>

There are some preparations you can make before contacting us so that the process will take the least time:

## **1. Create a CNAME record** <a href="#id-1-create-a-cname-record" id="id-1-create-a-cname-record"></a>

Create a CNAME for your desired domain (e.g. <mark style="color:orange;">affiliate.yourdomain.com</mark>) that points to <mark style="color:orange;">partners.bixgrow\.com</mark>.

{% hint style="info" %}
Your CNAME must point to <mark style="color:orange;">affiliate.yourdomain.com</mark> and **NOT** your Shopify domain (e.g. <mark style="color:orange;">yourdomain.com</mark>) because each domain can only point to **ONE** site.
{% endhint %}

#### Example <a href="#id-2-check-your-cname-record" id="id-2-check-your-cname-record"></a>

<details>

<summary><strong>Shopify</strong></summary>

If your domain name registrar is Shopify, please go to **Shopify** > **Settings** > **Domains** and click on it.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/gIs1MvVTlBZwDMnbRtj2/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/lVnEzO4rR1wpNMZuY7Xx/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/VhogdmM7pfxNoRFeLFia/image.png" alt="" data-size="original">

Here, add a CNAME record named <mark style="color:orange;">affiliate</mark> that points to <mark style="color:orange;">partners.bixgrow\.com</mark>.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/0IbXkfKobtwyEAxLFhHg/image.png" alt="" data-size="original">

</details>

<details>

<summary><strong>GoDaddy</strong></summary>

If your domain name registrar is GoDaddy, please go to **GoDaddy** > **Account Settings** > **My Products** and click on it.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/mh9VjpG0DffmFMnjVB1f/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/1Mr5ov88blAtqtkkfFJM/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/T1ogzQQpUHJRXIjQaD2r/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/O8PCE9PJwIGC32WxNS5p/image.png" alt="" data-size="original">

Here, add a CNAME record named <mark style="color:orange;">affiliate</mark> whose value is <mark style="color:orange;">partners.bixgrow\.com</mark>.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/Jnb0ELNzbV4o7iJHGJlS/image.png" alt="" data-size="original">

</details>

<details>

<summary>Namecheap</summary>

If your domain name registrar is Namecheap, please go to **Namecheap** > **Domain List** and click on it.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/Eqo1DwKOX5ulhjuYJeAg/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/tgtQ76H7LK0CRXty2KAO/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/CiP5dN2G56HQ5XgwVOdv/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/kidXsHWmZNe4WKS7zE1c/image.png" alt="" data-size="original">

Here, add a CNAME record hosted by <mark style="color:orange;">affiliate</mark> whose value is <mark style="color:orange;">partners.bixgrow\.com</mark>.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/VAJR4QaWO1iPQvPhnHq7/image.png" alt="" data-size="original">

</details>

<details>

<summary>Name.com</summary>

If your domain name registrar is Name.com, please go to **Name.com** > **My Domains** and click on it.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/B4INvfp7NCJnuml5UB1c/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/c8hHcpzDmVGMIibVqcue/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/IE67kLHRFnI9u5HQDs5w/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/5vB0cnGsNvfCYFnDSCQQ/image.png" alt="" data-size="original">

Here, add a CNAME record hosted by <mark style="color:orange;">affiliate</mark> whose answer is <mark style="color:orange;">partners.bixgrow\.com</mark>.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/vy3BfoSDkQnOmXxuVxBf/image.png" alt="" data-size="original">

</details>

<details>

<summary><strong>Cloudflare</strong></summary>

If your domain name registrar is Cloudflare, please go to **Cloudflare** > **Websites** and click on it.

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/ugjjzeqHqFJE4D7y1TX3/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/YHdepUCVFXvYBQaw89Eu/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/QXkJlp3CjFSUFvLjn5de/image.png" alt="" data-size="original">

<img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/OLqMtp21IWFGp9R0rrpW/image.png" alt="" data-size="original">

Here, add a CNAME record named <mark style="color:orange;">affiliate</mark> whose target is <mark style="color:orange;">partners.bixgrow\.com</mark>.

![](https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/ybEphxz30XW0WLMKGPII/image.png)

If you already added a CNAME whose Proxy status is **Proxied** and not **DNS only**, please edit it here:

![](https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/p9Vvvy1IqYJntPdXsafx/image.png)

![](https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/z0OcfFWmvuxO6ayYx4NC/image.png)

</details>

{% hint style="warning" %}
Please note that DNS changes can take up to 48 hours to apply.
{% endhint %}

## **2. Check your CNAME record** <a href="#id-2-check-your-cname-record" id="id-2-check-your-cname-record"></a>

Use a CNAME lookup tool (like [<mark style="color:orange;">this</mark>](https://mxtoolbox.com/CNAMELookup.aspx)) to double-check your CNAME.

✅ Your CNAME is **correct**:

<figure><img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/CrSUvLWkIeqSTRqmdNAd/image.png" alt=""><figcaption></figcaption></figure>

⛔️ Your CNAME is **incorrect**:

<figure><img src="https://content.gitbook.com/content/8I1FvDPwi1VP7QixsjAS/blobs/6OjzXAEKOM7GhYfks4Y1/image.png" alt=""><figcaption></figcaption></figure>

If you're having trouble setting up the CNAME, please contact your domain name registrar for further assistance.

## **3. Contact us**

Once you've completed the preparation steps above and your CNAME record is correct, contact **our Developer team** and we'll finish the setup for you! It generally takes up just a couple of minutes.