Affiliate profile

The affiliate profile page allows you to review and manage all details related to an individual affiliate.

Performance overview

This section shows key performance metrics for the selected period: Total sales, Commission, Total orders, and Total clicks. It gives you a quick snapshot of how well the affiliate is performing.

Commission status

You can view a breakdown of the affiliate’s commission progress, along with their available store credit and any redeemed coupons, if applicable.

Affiliate details

This panel displays the affiliate’s personal information, such as: email, country, name (or additional notes about identity) that you have required in sign-up form. You can edit these details anytime using the edit icon.

Status

Set the affiliate’s account status to:

• Pending: The affiliate has signed up but is waiting for review. They cannot participate until approved.

• Approved: The affiliate is fully active and can access their dashboard, referral links, and earn commissions.

• Denied: The affiliate’s application has been rejected and they cannot join or access the program.

This determines whether the affiliate can participate in the program.

Notes

You can add internal notes about the affiliate, which are visible only to you and your team and help track communication or important details.

This section shows the program the affiliate is currently enrolled in, and you can change it using the edit icon.

Program

This field shows the program the affiliate is currently enrolled in, and you can change the program using the edit icon.

Payment method

This section displays the affiliate’s chosen payment method, and if they haven’t added one, you can click Remind to notify them.

Invoice template

Shows the invoice template assigned to the affiliate (default or custom).

Sign-in method

This section lists how the affiliate signs in—using their email and password—and you can edit this information when needed.

Affiliate assets

Affiliate assets include all tools and resources available to the affiliate.

Affiliate link

Shows the affiliate’s personalized referral link, used to track conversions. You can copy the link, shorten it, and view the redirected tracking URL.

Affiliate coupon

Assign a coupon code that the affiliate can share with customers. They earn commissions for orders placed using this coupon.

Gifts

Send samples or gifts to affiliates from this panel, including discounted items or free products for their personal use. This is a great way to reward both new and existing affiliates and encourage them to promote your brand.

MLM Network

The affiliate profile includes an MLM Network section showing the affiliate’s position and activity within your MLM structure.

• Parent – Displays or assigns the affiliate’s direct upline.

• View network tree – Opens a visual tree of the affiliate’s downline.

• Performance – Shows downline metrics such as number of affiliates below, referral orders, total sales, and network commissions across each level.

This section helps you quickly understand the affiliate’s network placement and overall MLM performance.

👉Learn more about MLM Network

Log in as affiliate

The Login as affiliate button allows you to instantly access the affiliate’s dashboard exactly as they see it.

The Log in as affiliate feature lets you open the affiliate portal using the affiliate’s permissions, allowing you to preview their links, assets, payouts, and overall dashboard layout. It’s especially useful for troubleshooting issues like missing links, incorrect payouts, or confusion about the dashboard. It also allows you to verify custom settings or program visibility from the affiliate’s perspective.

You should use this feature when the affiliate reports a problem you need to replicate, when you need to confirm that their referral link or program setup is correct, or when you want to review their portal experience before making any changes.