> For the complete documentation index, see [llms.txt](https://docs.bixgrow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bixgrow.com/affiliates/recruit-affiliates/multi-level-marketing-mlm.md).

# Multi-level marketing (MLM)

Multi-level Marketing allows affiliates to recruit other affiliates and earn rewards from both their direct referrals and the performance of their downline, helping you grow and scale your affiliates.

## How MLM works

* You define the number of levels in your MLM structure.
* Affiliates earn commissions not only from their own referrals but also from the performance of affiliates they invite.
* Commissions are calculated according to the percentage or fixed-rate rules you set for each level.
* The system automatically tracks genealogy, commission flow, and overall network performance.

## How to set up MLM

Navigate to **Extra functions >** **Multi-level Marketing (MLM)**.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FsuRfjyMGmj3RIOfrblaV%2Fimage.png?alt=media&amp;token=3793b421-3db9-4b08-b99b-96de812050ad" alt=""><figcaption></figcaption></figure>

Choose the program that you want to set up MLM, then click the **Activate** button to start set up MLM for the selected program.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FhmekrmBuhDW7DUC2CqJZ%2Fimage.png?alt=media&amp;token=89a25bc0-d4dd-4e36-8166-89af3f6878b4" alt=""><figcaption></figcaption></figure>

Configure the number of levels and the commission rules for each level and see how the MLM will work with the live example.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FuyoUQpHTisQ8qK2Ys91a%2Fimage.png?alt=media&amp;token=464c8310-55ea-4ba0-b8eb-e445bf08c859" alt=""><figcaption></figcaption></figure>

In the advanced options, you can add a recruitment bonus, set minimum sales required for affiliates to earn network commissions, and assign which program newly invited affiliates will automatically join.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FPhIMYvPIGSEqmQyFmkBy%2Fimage.png?alt=media&amp;token=6cac7715-72c1-4ab4-9401-e5c48e328e5c" alt=""><figcaption></figcaption></figure>

## How affiliates recruit others

After MLM is **activated**, each **Affiliate Dashboard** will have a **network link**.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FDaMa1b1sMf66C6bn3WRk%2Fimage.png?alt=media&amp;token=6139fdb3-3e13-4a5f-8e11-0718e0742b3c" alt=""><figcaption></figcaption></figure>

Affiliates will share their dedicated **network links** to recruit others to join your program. When they click a **network link** and sign up as new affiliates, they will be considered as **downline affiliates** of a lower level than the link owner. Plus, downline affiliates' performances can be viewed in both the merchant's and the upline affiliates' dashboards.

## Set a parent for an existing affiliate

If you want to set upline affiliates for an existing affiliate, go to **Affiliates** > click the affiliate's name > **Network** > **Set Parent**.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F66YqLll2Y4AaLwp63ibz%2Fimage.png?alt=media&amp;token=fb09f007-6b57-4af6-b858-1fa8380227cb" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FZ7oULzyvZVkfq1cYP1vr%2Fimage.png?alt=media&amp;token=da35a082-a210-439f-baec-0337c1bf2e44" alt=""><figcaption></figcaption></figure>

Here, you can fill in the parent affiliate's name or email to search. When you finish, click **Save.**

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FIZ9QFRQoVEGCOE6NGa9c%2Fimage.png?alt=media&amp;token=a32641b1-ad82-4c48-b932-bc5e903dfb04" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
There can only be **one** direct upline affiliate for each affiliate.
{% endhint %}

## How an MLM commission is displayed <a href="#faq-1" id="faq-1"></a>

If an order is brought by an affiliate in the MLM network, the order commission for the downline as well as the network commission for the upline will be shown in **Conversions**.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FsBnMKF4vzgdaq5cWiT5V%2Fimage.png?alt=media&amp;token=3efbef9e-be27-4e8c-84c4-5fd759290833" alt=""><figcaption></figcaption></figure>

Affiliates can also keep track of their network commissions in the **Network** tab.

#### FAQ <a href="#faq-1" id="faq-1"></a>

**Q**: **Can I assign an affiliate to a fixed MLM level? For example, I set up A as everyone's level 1 parent affiliate?**

A: No, that is not possible. MLM levels are **NOT** fixed.

**Example**

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FRV7Lw2pFvsT08u5Z4sbQ%2Fimage.png?alt=media&amp;token=d79effd1-1fe8-40b1-b9db-020ed05dd565" alt=""><figcaption></figcaption></figure>

Here, James is the direct affiliate who makes the sale (earns 10%), while Quinn is his level 1 parent affiliate (earns 5%), and William is his level 2 (earns 3%).

If Quinn makes a sale, she is the direct affiliate (earns 10%), while William is her level 1 parent affiliate (earns 3%), and there's no level 2 as the levels stop there.

**Conclusion**: Affiliates are at a different MLM level for each order, depending on their relationship with the affiliate who makes the sale (direct/parent/child), and the number of levels away from their parent/child affiliate. An affiliate can be the direct seller on an order, an MLM level 1 affiliate on another, and level 2 on another one at the same time.
