Customers

This page shows all customers who were referred by your affiliates. You can track customer–affiliate relationships and manage referred customer records in one place.

A search bar is available at the top of the page, allowing you to quickly find customers by name or email. You can also filter to view only the customers referred by a specific affiliate.

You can filter by affiliate to view how many customers each affiliate has referred, helping you evaluate their customer acquisition performance.

Link a customer manually to an affiliate

This feature allows you to manually create a relationship between a customer and an affiliate.

This is useful when a customer was referred by an affiliate but did not use the affiliate link or coupon, so the relationship was not tracked automatically.

Please note that linking a customer to an affiliate does not automatically generate commissions for that affiliate. Commissions are only recorded when the customer places an order using the affiliate’s link or coupon, or when lifetime tracking is enabled.

Delete a customer

Each customer record includes an action to remove the customer from the list. This helps you clean up outdated or incorrect customer–affiliate associations when needed.

When the Lifetime Commissions feature is enabled, deleting a customer–affiliate relationship will prevent the affiliate from earning lifetime commissions on any future orders placed by that customer.

Bulk import customers

The Import customers option allows you to upload existing customer data in bulk and link them with the affiliates who referred them originally.

This is especially helpful when migrating from another system or syncing historical referral data.

To ensure customers are imported correctly, you can download a sample CSV file and follow its format when preparing your data.

Please note that you can import a maximum of 250 customers at once. If you need to import more than 250 customers, divide the data into multiple CSV files and import them separately.