> For the complete documentation index, see [llms.txt](https://docs.bixgrow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bixgrow.com/referral-program/set-up-rewards/single-reward/free-product.md).

# Free product

This feature lets you reward advocates with a selected item once their referral leads to a completed order. It’s a great way to motivate advocates to drive meaningful conversions.

## **How it works**

Advocates can claim the free product directly on their customer profile account or via email when their referral results in a successful purchase.

## How to set up

Go to **Extra functions** > **Referral program** > **Program** > **Rewards for advocates**

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Select **Free product** as the reward type, then click **Give permission** to grant the required access and enable this feature.

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Now you need to select the product you want to offer by clicking **Browse**, choose the appropriate variantion, then set when the reward should be sent (immediately or after a specified number of days).

<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2Fi6lREqnoFHy4lA8CoL76%2FScreenshot%20(28).png?alt=media&amp;token=785efc02-9de5-45cc-b286-4aa97570c839" alt=""><figcaption></figcaption></figure></div>

## How advocates claim Free product

There are 2 ways for advocates to get their free product.

### Claim free product via the notification email

After a successful referral, advocates will receive an automated email notification informing them that a free product is available to claim

<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F3unDgTwUrfKB6B3xHiQj%2FScreenshot%20-%202026-05-05T174028.501.png?alt=media&amp;token=7bf2489b-a117-4076-bc9c-245c2921425e" alt=""><figcaption></figcaption></figure></div>

### Redeem free product on Customer profile account

Advocates can also log into their **Customer profile** to claim their free item by clicking the Get free product button

<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F3Iue8mqmjAfK5xbaXAbD%2FScreenshot%20-%202026-05-13T091833.987.png?alt=media&amp;token=aa7192c6-3eb3-4db5-ae59-9709562d93c0" alt=""><figcaption></figcaption></figure></div>

<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FbdDm8YWXXHxIgo4PQBFj%2FScreenshot%202026-05-13%20092104.png?alt=media&amp;token=4d1580da-2ae5-4e8b-8ae6-a3d2e745b3e2" alt=""><figcaption></figcaption></figure></div>

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F9Yo4I75SaZVz0FOoOPs5%2Fimage.png?alt=media&amp;token=581aeef6-2d8a-43ea-b0f3-3e902656ae60" alt=""><figcaption></figcaption></figure>

After that, they will be redirected to the Shopify checkout page to complete the order, and that’s it!

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F4uhjQ49g0iPuMYlWbUWd%2Fimage.png?alt=media&amp;token=69e1bd61-f59b-4bda-a018-9bfdf36f17d2" alt=""><figcaption></figcaption></figure>
