> For the complete documentation index, see [llms.txt](https://docs.bixgrow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bixgrow.com/referral-program/set-up-rewards/shopify-store-credit.md).

# Shopify store credit

Allows merchants to reward advocates with store credit. This feature helps encourage repeat purchases by rewarding advocates directly within their Shopify customer accounts.

## How it works

* Advocates earn Shopify store credit for successful referrals.
* Store credit is added directly to the advocate’s Shopify customer account wallet.
* Advocates can use the store credit during checkout after logging in.

## How to set up

{% stepper %}
{% step %}

### Enable Customer accounts and Shopify store credit in Shopify

Before using this feature, make sure the **Customer accounts** and **Shopify store credit** are enabled in Shopify.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FMF6rZ9NC6qpTj1ltFwxs%2Fimage.png?alt=media&amp;token=9917c301-56cd-409a-9f50-b87272ea303b" alt=""><figcaption></figcaption></figure>

Once enabled, each customer will have a store credit wallet available in their account.
{% endstep %}

{% step %}

### Set up store credit rewards

Go to **Extra functions** > **Referral program** > **Program** > **Rewards for advocates**

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F5EUS1V0mijd9tOef5mf3%2Fimage.png?alt=media&amp;token=1482f494-0259-4feb-9cbc-145c997c1ab9" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FE3Y7EsRhRvVVOoaWqUgc%2Fimage.png?alt=media&amp;token=29377a25-dfa0-436d-8808-c5a83c66900b" alt=""><figcaption></figcaption></figure>

Select **Store credits** as the reward type, configure the reward value as percentage of sales or fixed amount per order, choose when the reward is sent, and save the change.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FDNtwHcsUcIKRz90wrsPx%2Fimage.png?alt=media&amp;token=03a7e4c2-3cc8-4fd3-938e-4e848af629ff" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For each successful referral, BixGrow automatically calculates the reward amount and adds it to the advocate’s Shopify store credit wallet.&#x20;
{% endhint %}
{% endstep %}

{% step %}

### Review Reward email notification

When store credit is issued, advocates receive an email notification informing them about the store credit reward. You can manage this notification in **Extra functions** > **Referral program** > **Settings** > **Notification.**

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FDfcXrUBcEcwi8k4QuGDj%2Fimage.png?alt=media&amp;token=97283ce2-dbea-422e-9e80-b7486825ef8f" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Review advocate's profile

In each advocate's profile, merchants can view a dedicated table listing store credit rewards earned and information such as reward amount and issued date to easily track store credit rewards generated from referrals.

Navigate to **Extra functions** > **Referral program** > **Advocates, and** click advocates' name to access advocate profile.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2Fv9uxboaz1sxsUyNpwyCG%2Fimage.png?alt=media&amp;token=83e6bf07-2621-4399-9f1f-8f97d13363f1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Advocates pay with Store credit

Advocates log in to their customer account on the storefront.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2F1yooByUonYgQwUiI4bYb%2Fimage.png?alt=media&amp;token=65127138-bceb-46f4-97ab-af32cd974cb3" alt=""><figcaption></figcaption></figure>

After signing in their customer account, an option to Apply store credit appears. Click **Apply store credit**, then store credit is deducted from the order total. If store credit covers the full amount, no additional payment is required.

<figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FKREDVBZXlzol6jHrDZql%2FScreenshot.jpg?alt=media&amp;token=db98156a-6862-4b6e-879b-896e05ff4213" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## How advocates view their available store credit balance

Advocates need to log into their **Customer Profile** on your Shopify store to track their available credit amount and use it for future purchases.

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<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FbdDm8YWXXHxIgo4PQBFj%2FScreenshot%202026-05-13%20092104.png?alt=media&amp;token=4d1580da-2ae5-4e8b-8ae6-a3d2e745b3e2" alt=""><figcaption></figcaption></figure></div>

<div align="left"><figure><img src="https://1262132294-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8I1FvDPwi1VP7QixsjAS%2Fuploads%2FTTo8ly0T8LEMXPHFgdjq%2FScreenshot%20-%202026-05-13T104733.812.png?alt=media&amp;token=b7a80f56-b917-4d6f-8e14-1851062a8fa7" alt=""><figcaption></figcaption></figure></div>
