Lifetime commission
Lifetime commission allows affiliates to be linked to customers they originally referred and receive commissions on all of these customers' subsequent orders (regardless of affiliate assets usage).
If a customer is referred by an affiliate for the first time (the customer places the first order via an affiliate link/coupon), a link between them will be stored. Next time, when the same customer places another order (even without using the same affiliate link/coupon or device/browser), BixGrow can still identify the affiliate who originally referred this customer and give him a commission. The affiliate will continue to receive commissions for this customer's orders until his Lifetime duration ends.
1. How to enable Lifetime commission
To set up a Lifetime commission for your program, you must first go to Program > Edit > Lifetime commission.
Once Lifetime commission is enabled, all existing links between affiliates and customers in the Conversions > Customers tab will become lifetime links. In this example, affiliate Lilly Howe brought customer James to your store. Since you set up Lifetime commission, all subsequent orders from James regardless of the affiliate links he uses will be credited to Lilly.
2. Lifetime duration
Next, you can also decide on Lifetime duration - if it's valid forever, or for a limited time only.
In this example, Lifetime commission is limited to 60 days, which means the links between affiliates and their customers will expire after 60 days. These customers will have to use affiliate links/coupons in order for affiliates to be credited for commissions again.
3. Lifetime commission amount
The Lifetime commission amount is the commission amount given to affiliates for subsequent orders. By default, it is the default commission. You can apply another commission amount by going to Advanced commission setup.
4. Manually link/unlink an affiliate with a customer
You can link an affiliate with a customer to create a Lifetime commission link between them even before the customer places the first order. To do so, you must first go to the Conversions tab > Customers and then click this Link customer button.
Now select the affiliate and search for/add the customer you want to link. Finally, click Save.
To manually unlink the affiliate and the customer, simply click this Delete button.
FAQ
Q: How is Lifetime commission different from Cookie?
A: Lifetime commission has an override ability while Cookie doesn't.
Example
During a Lifetime commission duration, no affiliate link/coupon usage can replace it at all. If customer A is linked to affiliate B with an in-effect Lifetime commission, no matter if A places an order using affiliate C's link, or affiliate D's coupon - all orders will still be credited to B. This only stops once the Lifetime commission expires. While during a Cookie duration, any affiliate link/coupon usage can replace it even though the Cookie is still active. If customer A uses affiliate B's link first but then places an order using affiliate C's link, or affiliate D's coupon - these orders will be credited to C and D respectively.
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